Hello,
Iโm reaching out because Iโm facing a frustrating issue when customizing appointment confirmation emails. Currently, when a client books an appointment, they fill out a questionnaire with critical details (like the reason for their visit). These responses automatically appear in my calendar, which is perfect for preparing in advance.
However, as soon as I edit the confirmation email template (to add practical details, for example), these responses completely disappear from the emailโฆย and from my calendar too! This leaves me with two choices:
Either I keep the default email (and retain the responses in my calendar),
Or I customize it (and lose all the clientโs data).
Itโs a real headache. What Iโd like is to be able to edit the emailย without losing visibility of the responses in my calendar. Clients donโt need to see their own answers in the confirmation email, butย I absolutely need themย to organize my work effectively.
Would it be possible to decouple these two features? Ideally, the responses should stay stored in the calendarย regardless of the emailโs content.
Thank you in advance for your help,