I use the platform to manage bookings for my private practice (surgery) across multiple locations.
Right now I created a booking type that applies to different locations, and the system works well when the user:
- first chooses the location
- then selects the date and time from that location’s calendar
However, this does not reflect how patients and the front desk typically think in daily practice.
Problem:
Very often the patient (or the receptionist) does not start from the location, but from the available date:
- “I’m available on the 24th in the afternoon”
- “I want the first available appointment, anywhere”
- “I only have that day free; I’ll figure out where to go later”
With the current structure:
- each calendar is tied to a single location
- it is not possible to see all availabilities together
- to find the earliest available date you have to open one location at a time
This makes booking slower and less intuitive.
Feature requested:
A single multi‑location calendar where:
- all locations are aggregated
- available dates are shown in a single calendar
- the location is shown only after the date is selected
Proposed flow (example)
Example 1 – Patient
- The patient opens the booking page
- Selects the visit type
- Sees a single calendar:
- the 21st is available → location A
- the 24th is available → location B
- the 26th is available → location A and location C
- The patient clicks on the 24th
- The system shows:
- location B
- available times
- The patient chooses a time and confirms
Example 2 – Receptionist
- The receptionist looks for the earliest available appointment
- Sees a calendar with all locations mixed together
- Clicks on the first suitable date
- The system automatically proposes:
- Booking completed in a few seconds
- Optional visual indications (tooltip, label, color) to distinguish locations in the calendar view
Why this is important
In my field (and likely in many other medical areas):
- patients choose the date first, not the location
- location is often secondary if the time fits
- this flow would reduce:
- booking time
- errors
- frustration for patients and staff
If this functionality isn’t already available, I believe it would be a highly requested, high‑impact feature.
A single multi‑location calendar would make the platform much closer to how patients and receptionists actually book appointments.
Thank you for your attention and for considering this request.